| PROJECT TITLE |
Health Experiences of Asylum seekers and Refugees: how well are their interpretation needs met? (HEAR2)  |
| Funding body |
Research for Patient and Public Benefit, Health and Care Research Wales |
| Total funding |
£229,988 |
| Team |
- Dr Gill Richardson, Public Health Wales
- Professor Helen Snooks, Swansea University School of Medicine
- Dr. Rabeea’h W Aslam, Swansea University School of Medicine
- Angharad Claydon, Swansea University School of Medicine
- Stepheni Kay, Public Health Wales
- Professor Alan Watkins, Swansea University School of Medicine
- Dr Alison Porter, Swansea University School of Medicine
- Professor Ann John, Swansea University School of Medicine
- Dr Bernie Sewell Health, Swansea University School of Medicine
- Dr Ashrafunessa Khanom, Swansea University School of Medicine
- Professor Aloysius Niroshan Siriwardena, University of Lincoln & East Midlands Ambulance Service
- Professor Ian Russell, DPIA board member
- Sam Baig, NHS Research Management Group Wales Interpretation and Translation Services
- Rebecca Fogarty, Public Health Wales
- Lauren Couzens, Public Health Wales
- Jean Saunders, Swansea Bay University Health Board
- Dr Heledd Jones, Butetown Medical Practice
- Alicia Evans , British Red Cross
- Faruk Ogut, Displaced People in Action (DPIA)
|
| Team/consortium |
- Public Health Wales
- Swansea University School of Medicine
- Displaced People in Action (DPIA)
- University of Lincoln & East Midlands Ambulance Service
|
| Overarching aim |
To provide preliminary data about demand for, and experience and quality of interpretation services in primary and emergency care in Wales; and assess the feasibility of a comprehensive evaluation of provision of interpretation services in these settings across the UK.
In primary and emergency healthcare:
- To describe the experiences of asylum seekers and refugees with language needs when they seek healthcare in Wales; and assess current delivery of interpretation services;
- To test whether a UK-wide evaluation of interpretation services is feasible to improve policy and practice in services.
|
| Objectives |
- To describe:
- Scale and nature (especially health conditions and urgency) of need of asylum seekers and refugees for interpretation services in primary and emergency care
- Quality of service provision
- Challenges in accessing and using services for asylum seekers, refugees and providers of health care and interpretation
2. To assess whether predefined progression criteria to undertake a full evaluation of effectiveness of interpretation services in primary and emergency healthcare across the UK are met, including:
- Availability and reliability of data sources about language needs, including NHS records and Welsh Health Survey
- Utility of data collection methods including traditional postal survey of general practice and emergency care attenders; and peer researcher-administered questionnaire survey in community settings
- Existing models of service provision in these settings in Wales and across the UK
- Potential to link of study participants to retrieve outcomes and resource use from routine
|
| Methods |
Mixed methods study. |
| Outcomes |
Scale and nature of asylum seekers’ and refugees’ needs for interpretation services in primary and emergency care settings.
Access and uptake challenges for asylum seekers, refugees and providers and health care and interpretation services. |
| Outputs |
Peer reviewed publications and conference presentations. |
| Impact |
The study will inform NHS policy and practice for this patient group. A subsequent study will have long term and wider impact on NHS care provision and patients. |
