East Midlands Academic Health Science Network (EMAHSN) Patient and Public Involvement event

Viet-Hai Phung from CaHRU recently attended the East Midlands Academic Health Science Network Patient and Public Involvement (PPI) event at Nottingham’s Trent Vineyard on 24 February 2016. This provided an opportunity to share learning and best practice in PPI across the health and social care sectors. Viet-Hai, iscurrently undertaking a PhD focusing on the seldom-heard group of people recently arrived in England from EU accession countries, found the event thought-provoking.

Yvonne Coghill, who is Director of Workforce Race Equality Standard Implementation for NHS England, introduced the event. She used the Thomas Jefferson statement that: “There is nothing more unequal than the equal treatment vhp2of unequal people“, suggesting that it is equity, rather than equality, that the NHS should focus on. There then followed a keynote speech by Anu Singh, the Director of PPI and Insight at NHS England. She gave practical suggestions about how the NHS can use PPI meaningfully.

After the opening speeches, representatives from projects targeting seldom-heard groups (Roma, people with learning disabilities, young carers, minority ethnic groups with long-term conditions) talked about how they engaged with them. All four emphasised the importance of actively seeking out their target groups, as well as helping them to help themselves.

A masterclass on involving minority ethnic groups, run by Haseeb Ahmad and Jo Ryder from Leicester City Clinical Commissioning Group (CCG), provided suggestions on how to effectively involve minority ethnic groups, including taking time to establish and build relationships and making links with professionals on the ground, who may act as gatekeepers to other key community figures. After lunch, a session on running engagement events stressed the importance of clarity about the desired outcomes and that interactive methods, such as voting technology, can be effective at engaging participants.

At the close, EMAHSN announced that they have opened up funding of up to £1,500 each for up to 10 PPI groups to support their work in the East Midlands. There were plenty of practical ideas to consider when engaging, and building relationships, with these groups.

By Viet-Hai Phung

HEI Challenge for Patient Supported Quality Improvement and Education in Healthcare PPI conference

The Higher Education Institution (HEI) Challenge for Patient Supported Quality Improvement and Education in Healthcare held its Patient and Public Involvement Working Group Conference at Loughborough University on 1st October 2015. This collaborative event formed a central part of the HEI Challenge. Led by the Patient and Public Involvement working group, the overall aim of the event was to provide a forum to focus and share achievements and help identify how Universities can support developments for the future; locally, regionally and more widely.



RachelHawleyposterWho Attended? Just over fifty people attended the event, bringing together both staff and service user perspectives. Participating universities were represented by staff, service user and learner voices. People travelled from across the region from a range of voluntary and service user led organisation including; Healthwatch Nottinghamshire, British Heart Foundation National Centre for Physical Activity and Health, Leicester – Loughborough Biomedical Research Unit, CLASH – MSK, Alzheimer’s Action Alliance, Diabetes UK, and the Carers Federation.

HThe HEI Challenge Award 2014-15, from the East Midlands Academic Health Science Network, is a unique opportunity for East Midlands Universities to foster a sustainable approach to working collaboratively for the benefit of our population and to drive positive experiences and outcomes for learners and local employers. The ultimate goal of the HEI Challenge is to collaboration to share, develop, showcase and spread work across East Midlands and surrounding Universities around the unifying topic of healthcare quality improvement.

Loughborough5Overview and highlights of the day: Conference delegates were welcomed to the event by Kristen Clements. Together Kris and Rhian Last co lead the PPI working group. The day began with a two presentations on that addressed the HEI challenge for patient supported quality improvement and education in healthcare. Rachel Hawley, Project Manager began by providing an overview of the Challenge to set the context for the day. Professor Niro Siriwardena showcased examples of patient supported quality improvement.. Participants engaged in group discussions to explore what patient supported quality improvement means to them and their organisation, each working group capturing its essence in ways that will inform future guiding principles for practice.

102915_1047_HEIChalleng1.pngThe Street Activity: The lunch time period was filled with conversations and emerging collaborations. Ten service user led / voluntary sector organisations gathered in ‘The Street’ to participate in activities aimed at stimulating conversations, hopefully leading to new collaborative projects. Participants were invited to submit project ideas to be awarded funding – further information about these projects will be shared soon. Participants engaged in a range of activities along the way; from stepper machines, to Bollywood dancing.

The afternoon began by moving into workshops activities on the following themes:

  • Loughborough3Involvement and Inclusion in action: Shahnaz Aziz, EM-AHSN; Theo Stickley, University of Nottingham and and Julie Gosling, Making Waves
  • Bridging the gap for involvement in research, education and practice: Andrew Grundy, Nottingham University and Elizabeth Rye SUCRAN
  • To train or not to train? The development for involvement: Paula Wray CLAHRC
  • Assessment of impact – The value of patient stories: Rachel White – NHS England

Keynote Showcase: Transformational change and social innovation

Loughborough4The final session showcased staff and service users coming together to share their experiences through two presentations; Phil Smith, Kidney patient champion, Emma Watson, Kidney patient centre representative along with SCAD team members, Rebecca Pritchard and Catherine Beck. Experiences were shared that clearly showed the benefits of patient supported quality improvement in action; for staff, for service users and for the organisation.

A participant said: “That was a fantastic event. I thought the blend of academic input and service user experience was just right. Some of these events are valuable but exhausting. This time I found it valuable and energizing – and much more determined to push harder“.

[su_document url=”https://communityandhealth.dev.lincoln.ac.uk/files/2015/10/PPI-Event-Report_FINAL-.pdf” responsive=”no”]Multi-morbidity, goal-oriented care, the community and equity[/su_document]

For further information or to get involved you can:

  • If you are interested in finding out more about the HEI Challenge contact Rachel Hawley, Project Manager – rhawley@lincoln.ac.uk 07711 532512
  • If you are interested in finding out more about the Patient and Public Involvement working group you can contact either Kristen Clements (K.M.Clements@lboro.ac.uk) or Rhian Last (R.Last@educationforhealth.org)

– We hope that you will help us continue the conversations:

Please follow us on Twitter: @qi_learning

Rachel Hawley

Rachel Hawley joins the Community and Health Research Unit

Rachel Hawley has recently joined the Community and Health Research Unit. Rachel was previously based at Sheffield Hallam University. She has 25 years’ experience of working with a wide range of public sector organisations at local, regional and national and European levels where patient, public and learner engagement have extensively Rachelunderpinned her experience. Holding a Master’s degree in Coaching and Mentoring from Sheffield Business School she is currently working towards my Doctorate in Professional Studies.

As researcher, coach, lecturer and author with teaching experience in the fields of healthcare leadership and management she has experience of managing high profile national projects, skilled in providing expert consultancy, leading organisational and cultural change in complex organisations with a proven track record of working through ambiguity to develop and translate national policy into local goals and practice. Her personal and organisational approach is underpinned by collaborative style, working with people to simplify the complex and find innovative and practical solutions to change for service improvement.

The HEI Challenge Award 2014-15, funded by the East Midlands Academic Health Science Network, is led by the University of Lincoln. It provides a unique opportunity for East Midlands universities (and other universities  commissioned to deliver education by Health Education East Midlands), providing education and training of health professionals in the region, to foster a sustainable approach to working collaboratively across the region’s HEIs for the benefit of the population and to drive positive experiences and outcomes for learners and local employers.